What is included
Your mattress, roll-packed where the model allows, with free Nairobi delivery arranged after you confirm on WhatsApp. A supportive bed base is sold separately. We recommend a mattress protector to keep the cover clean.
Warranty and returns
This model includes a 10-year warranty against manufacturing defects when used on a suitable base. Returns: unused mattresses in original packaging may be exchanged within 14 days. We do not currently offer a multi-night sleep trial. Full detail on our warranty and returns page.
What sizes does the Serenity Memory 12 inch come in?
All standard Kenyan sizes: 3 by 6, 3.5 by 6, 4 by 6, 5 by 6 and 6 by 6. Send your size on WhatsApp to order.
How firm is it?
Firmness is 5 out of 10. Best for: Luxury contour and a soft-medium deep profile. Read the firmness guide if you are unsure.
How do I order?
Tap Order on WhatsApp for your size. The message arrives prefilled with model and size. We confirm stock and delivery to your area. See how to order.
Is delivery free in Nairobi?
Yes, free delivery within Nairobi. Countrywide courier is available with timing confirmed on WhatsApp.
What payment methods do you accept?
M-Pesa (till number confirmed on WhatsApp), bank transfer, and pay on delivery within Nairobi. Lipa pole pole instalments can be arranged on WhatsApp.
Mattresses Kenya is a Nairobi mattress shop and online catalogue selling foam, spring, orthopedic, memory foam and hybrid mattresses with free delivery in Nairobi and countrywide courier, ordered via WhatsApp.
